This Privacy Policy explains how Simple Biz Software Solutions (“Simple Biz,” “we,” “us,” or “our”) collects, uses, and protects information when you engage our consulting services or communicate with us. By engaging our services, you agree to the practices described in this policy.
Information we collect
We collect only the information needed to provide our consulting services and communicate with clients:
- Contact details — your name, business email address, company name, and job title.
- Mobile phone number — collected only when you ask to receive SMS updates about your engagement.
- Engagement information — project requirements, documents, and other details you share during a consulting engagement.
- Communications and consent records — records of emails, calls, and messages, including the consent you provide to receive SMS messages and the date it was given.
How we use your information
- To deliver, schedule, and manage consulting services and engagements.
- To communicate about scheduling, project status, deliverables, and billing.
- To send SMS notifications that you have expressly consented to receive.
- To meet legal, tax, and contractual obligations.
SMS and text-message privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS consent process—including your mobile phone number and the consent itself—will not be shared with any third party.
We use your mobile number solely to send appointment reminders, project status updates, deliverable notifications, billing notices, and feedback requests related to your engagement. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance.
How we share information
- We do not sell, rent, or trade your personal information.
- We may share information with service providers, such as our SMS messaging provider, strictly to operate our services under confidentiality obligations and never for their own marketing.
- We may disclose information where required by law or to establish, exercise, or defend our legal rights.
Data retention
We keep personal information only as long as needed for the purposes described above and to meet legal and contractual requirements. When it is no longer needed, we securely delete it.
Your choices
You may opt out of SMS messages at any time by replying STOP to any message or by emailing us. You may also request access to, correction of, or deletion of your personal information by contacting us. Opting out of SMS messages does not affect your consulting engagement.
Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our services and messages are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. We will communicate material changes to active clients.
Contact us
Questions about this Privacy Policy can be sent to nicholas@simplebizsoftware.com.